ShipsGo

Stop refreshing carrier sites—ShipsGo puts every container, milestone, and route in one workspace you can act on. Start by adding a booking, bill of lading, or container ID; the system detects the carrier and builds a live timeline. You’ll see the current vessel on a map, last reported event, predicted ETA, and the next milestone. Use tags, filters, and saved views to create boards by customer, lane, or priority. Pin critical loads, assign owners, and set reminder rules for cutoffs and free time. Share a secure tracking link with partners so they see status without logging in. Add comments and upload documents right on the shipment card to keep conversations and files in context.

Turn visibility into a customer-facing experience. Install the lightweight widget on your site and map order numbers to shipments via the API. Buyers get a branded page that updates automatically—no account needed. Offer opt‑in email or SMS updates for key moments such as loaded on vessel, departed, transshipped, at anchor, available for pickup, and out for delivery. Set service thresholds and let ShipsGo flag risks before they hit your SLA. When exceptions occur, trigger tickets in your helpdesk and post alerts to Slack or Teams so the right person jumps in fast. Canned replies with live shipment fields help support resolve “Where is my order?” in seconds.

Plan with facts, not guesses. The control panel aggregates dwell by port, schedule reliability by carrier, average delay by lane, and on‑time performance over time. Drill down by SKU, PO, customer, forwarder, or region to find bottlenecks. Compare carriers on identical routes and quantify the impact of transshipments and congestion. Export CSVs or schedule weekly PDFs to your team and suppliers. Use risk signals to adjust cutoffs, rebook earlier sailings, or route through alternate hubs. Track rolled containers and blank sailings to avoid demurrage and storage. Benchmark and report improvements quarter over quarter.

Developers can wire it up in an afternoon. Request an API key, register a webhook endpoint, and subscribe to events like departed, arrived, rolled, delayed, or customs hold. Use voyage and location endpoints to show coordinates, UN/LOCODEs, vessel IMO, and dynamic ETAs in your own app. Embed the JavaScript snippet to render the branded tracking page anywhere. Configure SSO, roles, and audit logs to meet security requirements, and set IP allowlists if needed. A sandbox with sample containers lets you test webhooks and rate limits before going live. Keep stakeholders informed with automatic alerts to email, Slack, or Teams the moment something changes.